Your Privacy Matters to Us — Here Is How We Protect It

Last updated: 12/04/2026

At The Prem Wellness, your privacy is important to us. This policy explains how we handle information when you visit our website and interact with our services.

Information We Collect

We do not directly collect any personal information such as your name, email address, or phone number through this website. We do not operate any contact forms or direct data collection tools on our site.

Appointment Booking

All appointment scheduling is handled through a secure third-party booking platform. Any personal information you provide during the booking process — such as your name, contact details, or health information — is collected and managed directly by that platform. We encourage you to review their privacy policy to understand how your data is handled.

Website Analytics

Like most websites, we may use basic analytics tools to understand how visitors interact with our site. This may include anonymised data such as pages visited, time spent on the site, and general location. This information is used solely to improve the website experience and cannot be used to identify you personally.

Cookies

Our website may use cookies to support basic functionality and improve your browsing experience. You can choose to disable cookies through your browser settings at any time, though this may affect how some parts of the site function.

Third-Party Links

Our website may contain links to external platforms and services. Once you leave our site, we are not responsible for the privacy practices of those platforms. We recommend reviewing the privacy policy of any third-party site you visit.

Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect any information from children.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised date.

Contact

If you have any questions about this privacy policy or how your information is handled, please contact us by emailing us at [email protected].

SMS Messaging Service — Terms & Conditions

Prem Wellness respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection

We will collect your name, email address and mobile phone number when you agree to receive SMS. The information will be collected verbally: Over the phone or in person.

Data Usage

We use your data solely to send informational messages.

Data Security

We protect your data with secure storage measures to prevent unauthorized access.

Data Retention

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Message and Data Rates

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.

Contact Prem Wellness at (720) 727-6911 or [email protected] for HELP or to STOP receiving messages.

Opt-Out

You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to [email protected] or (720) 727-6911. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

Need Help?

You can send HELP for additional assistance, and you will receive a text including our phone number, email, and our website or social media link to contact us. We are here to help you.

Non-Sharing Clause

No mobile information will be shared or collected with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.